"DEAD" Pullover

Eligibility for Refunds and Returns

• Returns are accepted within 1-5 days of the delivery date (choose one time frame and keep it consistent on your site).

• Items must be unused, unwashed, and in their original condition with tags attached.

• Sale or clearance items may be final sale and not eligible for return or refund (you decide this).

Damaged or Incorrect Items

• If an item arrives damaged, defective, or incorrect, contact support within 7 days of delivery with your order number and photos.

• After reviewing the claim, a replacement, store credit, or refund will be arranged.

How to Start a Return

• Email customer support at your email with your order number and reason for return.

• If the return is approved, instructions and a return address will be provided.

• Depending on your choice, the customer or the store covers return shipping costs (pick one policy and state it clearly).

Refund Process

• Once the return is received and inspected, an email will confirm approval or rejection of the refund.

• Approved refunds are processed back to the original payment method within 3–10 business days, depending on the bank or payment provider.

Shipping typically takes 4–6 business days. All orders are packed with care to ensure your items arrive safely and in great condition.

Shipping Policy

• Orders are processed within 1–2 business days after payment is confirmed.

• Standard shipping delivery time is estimated at 4–6 business days.

• Tracking information will be provided once your order has shipped.

• Packages are securely packed to protect your items during transit.

• If your order arrives damaged or does not show up, contact customer support within 7 days so the issue can be reviewed and resolved.